Emails everywhere? It gets old fast
A large program management company responsible for the fit outs of some iconic American brands had a common problem: a lack of centralization. This meant lots of documents sent in lots of emails, which quickly become out of date.
No business wants to risk annoying their clients with old info that creates confusion.
A simple fix was identified: a centralized repository where everyone involved in the project, both on the program management side and the client side, could connect.
This would create a single source of truth, an easy way to post project updates, and a central location for documentation.
No business wants to risk annoying their clients with old info that creates confusion.