A large program management company responsible for the fit outs of some iconic American brands had a common problem: a lack of centralization. This meant lots of documents sent in lots of emails, which quickly become out of date.
No business wants to risk annoying their clients with old info that creates confusion.
A simple fix was identified: a centralized repository where everyone involved in the project, both on the program management side and the client side, could connect.
This would create a single source of truth, an easy way to post project updates, and a central location for documentation.
No business wants to risk annoying their clients with old info that creates confusion.
The client was already using LiveTiles Intranet for SharePoint, so they came back to ask about a product that was similar, but not dependent on SharePoint.
The client had three non-negotiables: the branding of the login of the project, the ability to store documents in Azure (as opposed to relying on a third party service), and certain limitations around the way that the search application works in Cloud. These aspects were road mapped in advance and delivered to a high standard.
After some discovery workshops, it was clear that LiveTiles Intranet for Azure was the best solution, and the client was signed up.
The solution was an extranet portal for the company where their staff and clients can easily get documents and see announcements.
The portal is modern and in line with the trend of standing up lightweight, pure Saas-based solutions to solve common challenges.
The portal is modern and in line with the trend of standing up lightweight, pure Saas-based solutions to solve common challenges.
With the technical infrastructure now in place, the client can keep their own clients and staff happy with a whole new set of handy tools and services.
CYCL Matchpoint (LiveTiles Hub) and Condense (LiveTiles Reach) are now a part of LiveTiles.
Read on to find out more about or solutions.