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How to build a collaborative digital workplace: Best practices & tools

With the rise in remote and hybrid working, organizations worldwide are investing in their digital workplace – a connected, secure work environment, independent of location or time. In this article, we’ll share what you need to know about creating your digital workplace strategy, and the best practices for a successful implementation and employee acceptance.

As Gartner puts it, ‘The Digital Workplace enables new, more effective ways of working; raises employee engagement and agility; and exploits consumer-oriented styles and technologies.’

Setting up a digital workplace is a long-term project, not a quick fix, and requires the company to:

  • Create a digital workplace strategy fully in line with the company’s overall digitalization strategy
  • Define vision and goals, and check how they fit with the organization’s strategic goals
  • Choose a platform, apps, and other digital tools that are context and user-appropriate
  • Define processes and workflows
  • Develop a content strategy (that also empowers the employee voice)
  • Create a roadmap

Some companies can be hesitant to begin a complicated, time-consuming, and expensive project, they may lack the advanced infrastructure and experience to deploy a digital workplace solution, and they could also face resistance from employees who dislike having to learn to use new digital tools.

Despite this, it is clear that the future of work is hybrid and remote – and to work remotely, employees need more than just digital communication tools. The entire workplace must be moved online. And with this, we mean not just the physical or technical act of moving everything online, but the shift in mentality from analogue to digital. For example, in the ‘old world’, people would gather at the same time, in a conference or meeting room to brainstorm ideas. In the new work world, the team can work asynchronously, depending on their work schedule and timezone, using a tool such as Microsoft OneNote or Loop to share ideas and provide feedback.

By 2025, 50% of IT organizations will have established a digital employee experience strategy, team and management tool, which is a major increase from 5% in 2021
Dan Wilson, VP Analyst, Gartner

Building a Digital Workplace with Best Practices & Tools

Thankfully, companies who are considering how best to structure their digital workspace can build on our in-depth insight into the needs of organizations, HR, and employees, our knowledge of the Microsoft ecosystem, and our extensive experience in building digital workplace solutions for over 1100 customers around the world.

At LiveTiles, our highly trained Service Pros are experts in the Microsoft stack and the LiveTiles product suite. With one of the largest dedicated digital workplace tech teams, across the USA, APAC, and Europe, we have Service Pros working in your time zone, and often in your local language.

We can deliver our products independently or collaborate with your team or current Microsoft partner. In addition, our certified partner network offers local implementation support, ensuring that we provide the best possible service to meet your needs.

We provide packages of our most common service and technology consultancy requests to make it easier for you to get started. Our tailored workshops and strategic advisory services drive change management and user adoption to ensure that everyone is on board and empowered to do their best work.

If you have unusual or unique requirements, that’s also no problem. We have custom development Pros to provide specific support, specialist identity management Pros for complex legacy environments and the infrastructure move to the cloud, and a dedicated infrastructure team to ensure your platform is built right the first time, and ready to scale.

If you’d like to find out how you could quickly and easily implement a digital workplace strategy and provide your employees with innovative intranet and communication tools, get in touch with us to schedule a demo.

Or join us that the Gartner Digital Workplace Summit in London from 15 – 16th May 2023.

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