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Improving internal communication with a great intranet 

LiveTiles, a part of Omnia

Improving internal communication with a great intranet ()
Table of Contents

Hybrid working is now standard practice for many organizations.  

In the race for talent, it’s increasingly harder for employers not to offer some degree of hybrid working arrangements. The benefits are clear; better work/life balance, flexibility for working parents and less time spent commuting – to name but a few. 

But what of the challenges? For many employers, keeping people connected to the company’s mission, vision and values when those people are (potentially hundreds of) miles away and susceptible to distractions is proving difficult.   

As more and more of us work from home, on the frontline, or in satellite offices away from HQ, it’s becoming increasingly clearer just how impactful central offices are. After all, we don’t just work from the office, we go there to meet colleagues, exchange ideas and – crucially – communicate.  

Why is a good intranet so important for communication? 

For mid to large organizations, good internal comms are therefore essential for both the smooth running of the business and keeping people engaged with the business journey. 

From basic health and safety notices, to connecting teams to the visions of their leaders, the remit for internal comms is vast, while its impact notoriously hard to evaluate.  

According to one study by the news site, Axios, 44% of leaders think their staff are entirely aligned with the organization’s business goals, while just 14% of employees agree

Customizable digital hubs such as Live Tiles Intranet and LiveTiles Reach are designed to address these challenges by uniting even the most disparate of workforces.  

While LiveTiles Intranet is a mobile-friendly intranet app built on a SharePoint foundation, Reach provides the same secure functionality without the SharePoint layer and can be better suited to frontline workforces.  

Top 5 Intranet features that improve internal communication  

Both products boast several features designed to support internal communications, including: 

  1. Content Creation Tools 

LiveTiles’ suite of content tools helps communication teams create, manage and distribute content targeted by role and level. Employees are served tailored content, relevant to them, through a customizable view they can personalize even further. And they can contribute too; by uploading their content to the intranet’s social news feed. 

  1. An analytics dashboard 

Live Tiles’ comprehensive analytics and reporting features support teams to review progress and adapt strategy accordingly. By tracking the reach, engagement, and impact of messages, comms teams can iterate messaging, test campaigns and tweak their approach as appropriate.  

  1. Internal Communications Targeting Tools 

Tailor, tailor, tailor. What works for one group of people won’t necessarily work for another group – or even be relevant.  

Customizable intranet tools help teams target employees to deliver only the most relevant messages. This helps streamline communications, reduce information overload and message fatigue, and maximize user-satisfaction – with opt-in communications to give employees control.  

Where necessary, the multilingual translation tool can even translate messages to boost inclusion. And it’s not just the message either; advanced targeting features including scheduling, expiration, tagging for SEO, polls, and read receipts. 

  1. Employee Directory 

For organizations using SharePoint intranet, LiveTiles Directory connects employees with one another across global, hybrid workplaces – helping workers find relevant people, knowledge and skillsets. It can be used as a standalone solution or easily integrated into the Intranet.  

  1. Mobile access to Microsoft Teams 

Fundamentally, your intranet should adapt to where your employees are – so if that’s on Teams, so should be the intranet. By enabling teams to access Microsoft Teams via their mobile intranet, teams can use the intranet seamlessly as part of their day-to-day working. 

How can you improve internal communications with LiveTiles? 

Knitting the fabric of large, complex organizations only takes a tool like LiveTiles Intranet, and for those where the frontline generates significant value, you can create a thriving, equal digital workplace with the LiveTiles Reach employee app. 

We can tell you about it, but the best way to see it for yourself is to book a demo of LiveTiles Intranet today. 

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