Handle the flow…
With graduate, vocational and cadet opportunities for students, BDO is one of the most sought after employers in the country and fields thousands of queries, comments and interactions per year.
But staff found the bulk of questions were the same again and again. When do I apply? What vacancies do you have? What should I expect from the interview process?
Dealing with such high volumes of candidates, the team found it difficult to make sure each applicant experience was first-rate, and accurately reflected the company’s values and brand.