<h3>Customer Story</h3> <ul> <li>employees</li> </ul> 0 <ul> <li>Industry</li> </ul> Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. <ul> <li>location</li> </ul> Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. <h2>The Challenge</h2> Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. <h2>The Solution</h2> Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. <h2>The Result</h2> Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. <img src="https://livetilesglobal.com/wp-content/uploads/2020/07/BDO-Surface-500x282.jpg" sizes="(max-width: 500px) 100vw, 500px" srcset="https://livetilesglobal.com/wp-content/uploads/2020/07/BDO-Surface-500x282.jpg 500w, https://livetilesglobal.com/wp-content/uploads/2020/07/BDO-Surface-1024x578.jpg 1024w, https://livetilesglobal.com/wp-content/uploads/2020/07/BDO-Surface-250x141.jpg 250w, https://livetilesglobal.com/wp-content/uploads/2020/07/BDO-Surface-768x433.jpg 768w, https://livetilesglobal.com/wp-content/uploads/2020/07/BDO-Surface-1536x867.jpg 1536w, https://livetilesglobal.com/wp-content/uploads/2020/07/BDO-Surface-2048x1156.jpg 2048w, https://livetilesglobal.com/wp-content/uploads/2020/07/BDO-Surface-1920x1084.jpg 1920w, https://livetilesglobal.com/wp-content/uploads/2020/07/BDO-Surface-48x27.jpg 48w, https://livetilesglobal.com/wp-content/uploads/2020/07/BDO-Surface-80x45.jpg 80w, https://livetilesglobal.com/wp-content/uploads/2020/07/BDO-Surface-96x54.jpg 96w" alt="" width="500" height="282" /> <h3>Handle the flow...</h3> With graduate, vocational and cadet opportunities for students, BDO is one of the most sought after employers in the country and fields thousands of queries, comments and interactions per year. But staff found the bulk of questions were the same again and again. When do I apply? What vacancies do you have? What should I expect from the interview process? Dealing with such high volumes of candidates, the team found it difficult to make sure each applicant experience was first-rate, and accurately reflected the company’s values and brand. <img title="bdo grad" src="https://livetilesglobal.com/wp-content/uploads/elementor/thumbs/bdo-grad-e1602216691854-owud22pcxzbtf5u9m8hy7khktlfoxcat7q8ie9hbcs.jpg" alt="bdo grad" /> <h3>With powerful, yet friendly solutions...</h3> By mapping the recurring queries and developing flexible intelligence, LiveTiles customized and built a chatbot that alleviates the stress that comes with floods of student queries. With a friendly, open tone and a profound, wide-ranging database, the chatbot empowers staff to turn their minds to novel problems, while maintaining a positive, responsive relationship with the prospective student. Capable of deployment to multiple channels - like Microsoft Teams, Outlook, webpages - LiveTiles Bots are centrally managed and easily modified to match the changing needs of the organisation. <h3>A friendly bot elevates both the brand and productivity...</h3> Available 24/7, BDO’s Buddy the Bot, built with LiveTiles Bots, has produced a 36% reduction in information request administrative overheads, a 28% drop in online enquiry submissions, and a 22% increase in customer satisfaction with the recruitment process. Using the dashboard of chat log analysis, the BDO team can train Buddy the Bot to answer questions in a ‘smarter’ way, so it captures sentiment of the user response and determines the most commonly asked questions. <img src="https://livetilesglobal.com/wp-content/uploads/2020/09/BDO-Surface-Studio-500x378.png" sizes="(max-width: 500px) 100vw, 500px" srcset="https://livetilesglobal.com/wp-content/uploads/2020/09/BDO-Surface-Studio-500x378.png 500w, https://livetilesglobal.com/wp-content/uploads/2020/09/BDO-Surface-Studio-1024x775.png 1024w, https://livetilesglobal.com/wp-content/uploads/2020/09/BDO-Surface-Studio-250x189.png 250w, https://livetilesglobal.com/wp-content/uploads/2020/09/BDO-Surface-Studio-768x581.png 768w, https://livetilesglobal.com/wp-content/uploads/2020/09/BDO-Surface-Studio-1536x1163.png 1536w, https://livetilesglobal.com/wp-content/uploads/2020/09/BDO-Surface-Studio-2048x1550.png 2048w, https://livetilesglobal.com/wp-content/uploads/2020/09/BDO-Surface-Studio-1920x1453.png 1920w, https://livetilesglobal.com/wp-content/uploads/2020/09/BDO-Surface-Studio-36x27.png 36w, https://livetilesglobal.com/wp-content/uploads/2020/09/BDO-Surface-Studio-59x45.png 59w, https://livetilesglobal.com/wp-content/uploads/2020/09/BDO-Surface-Studio-71x54.png 71w" alt="" width="500" height="378" /> <blockquote>Our LiveTiles chatbot has not only given our teams back their time, it’s allowed us to understand what customers need to know and is a friendly first point of contact for BDO. <footer><cite>- Peter O’Sullivan - head of people and culture at BDO Australia.</cite></footer></blockquote> <h3>Learn more about how LiveTiles can reshape your company.</h3> <a role="button" href="https://livetilesglobal.com/book-a-demo/"> Request a demo </a>
