How Intranet Governance and Compliance can revolutionise your Internal Communications
A well-run intranet is the secret to keeping your company’s workflows sleek and efficient. But a shocking amount of intranets still fail to achieve their goals. In this article, we’ll explore how strong Governance and Compliance strategy is the essential component to ensuring your organization gets the most out of its internal communications platform.
Ensuring Clarity of Purpose
It may sound obvious, but to settle on effective Governance and Compliance policies for your intranet, it is crucial that leaders reach a clear consensus on what the platform is for. According to CMS Wire, an intranet should:
- deliver content
- be a key communication tool
- enable collaboration
- support the company culture
- create efficiency through supporting business activities.
It’s important that organizations assign a board or a committee that is responsible for overseeing the running of your intranet. This will guarantee:
- unanimous agreement on how the platform should function
Clear protocols around content are a great way to make sure that your team isn’t left snowed under by obsolete material. In addition, external linking policies ensure that any links provided on the intranet lead to trusted and relevant sources. This helps maintain the integrity of the intranet and reinforces the organization’s commitment to providing accurate and reliable information.
Optimizing Content
“Deliver Content” sits at the head of the list above. But the wrong kind of content can hamstring an intranet’s efficiency, making users feel like they’re wading through a cluttered old office full of overflowing filing cabinets. Outdated or inaccurate information floating around your intranet and expect misunderstandings and mistakes to follow.
Clear protocols around content are a great way to make sure that your team isn’t left snowed under by out of date material. In addition, external linking policies ensure that any links provided on the intranet lead to trusted and relevant sources. This helps maintain the integrity of the intranet and reinforces the organization’s commitment to providing accurate and reliable information.
Governance & User Experience
User Experience is central to an intranet’s success or failure. If the layout recalls a MySpace webpage from 2006, users will be turned off and engagement will flag. Governance and Compliance policies can be leveraged to establish control over how information is presented. A consistent layout makes it easier for employees to navigate the system and track down the information they need.
Accessibility is also essential. Compliance frameworks prioritize inclusivity, incorporating features like colour contrast checkers and alt text for images to ensure that users of diverse abilities can access content. Web Content Accessibility Guidelines (WCAG) compliance is particularly important in the EU, where public institutions are required to purchase WCAG-compliant platforms. That’s why the new LiveTiles Reach has been engineered for full compliance with WCAG 2.0.
Airtight Information Security
As technology becomes increasingly intricate, the risk to cybersecurity grows. Sophisticated Governance and Compliance policies reduce vulnerabilities, minimize data breaches, and safeguard against unauthorized access. They also enable efficient auditing and tracking mechanisms, ensuring transparency and accountability in data handling. Adhering to these policies is essential for organizations to avoid potentially disastrous security outcomes.
LiveTiles Reach has recently extended its identity verification options by integrating Okta support. Okta is a cloud-based platform that securely manages user access to applications and data. It centralizes user identity management, authentication, and authorization across multiple services.
Cultivating Trust
Trust is the secret ingredient that fuels an organization’s success. Employees must believe in management to lead them effectively, while employers must be sure that teams can correctly execute their instructions. Meanwhile, it is crucial that customers trust your company to consistently deliver what it promises. Steadfast dedication to Governance and Compliance underpins these relationships, making for reciprocal networks sustaining progress over time. So how can leaders foster trust?
- Prioritize Accountability: It is important to emphasize that every individual within the organization has a responsibility to uphold compliance.
- Monitor Compliance Levels by utilizing technological solutions. The LiveTiles Governance Dashboard provides a clear and visual overview of compliance status. This simplifies analysis and identifies problem areas, allowing prompt corrective action.
- Address Non-Compliance Promptly: Demonstrate a commitment to adherence by promptly addressing and rectifying any guideline violations.
Optimising Internal Communications for Organisational Growth
Without proper management, the original purpose of your internal communications and intranet can be lost, causing a project with huge workflow potential to falter. But by assigning dedicated individuals to maintain focus, organizations can boost their ROI by ensuring optimisation of all available tools. The result? An engaged and productive workforce driving your organization forward.
