Enlivening internal communications
As an education organisation that emphasises practical, personal and flexible learning, Box Hill Institute wanted to capitalise on the momentum of its switch to Office 365 at the outset of COVID-19.
The Institute began discussing its internal communications strategy with LiveTiles. This included the current challenges and the desired outcomes in both short and long term. The main goal for employees was to improve employee engagement and communications, particularly through the use of Microsoft Teams, Yammer, and SharePoint, integrated through one intelligent digital workplace solution.
The project was a core part of the Enliven Internal Communications Strategic Project, with a goal of streamlining communications to connect employees and build an inclusive employee experience. This aligned to one of the key five themes in the Box Hill Institute Strategy, valuing our people.
Box Hill Institute’s workforce comprises educators and teaching staff. These staff function as frontline workers delivering to students on campus and online, as well as professional support services who drive business and campus operations. With staff working remotely during COVID and across multiple locations in Victoria and internationally, it was important for employees to have one true digital workplace.
With LiveTiles functionality, Box Hill Institute also saw another opportunity; they could move from a legacy quality management system and increase governance through the implementation of the policies and procedures into the digital workplace. This would provide an accessible experience for employees and increase the reporting function to the Quality Team.