New digital identity for 8,000 employees
The Galenica Group is the leading fully integrated healthcare services company in Switzerland. With over 500 of their own and partner pharmacies, Galenica operates the largest pharmacy network in Switzerland.
Galenica Group’s core business also includes the development and launch of new and innovative brands, products, and services.
As a leading partner, Galenica also supports all participants in the Swiss healthcare market with integrated logistics and IT solutions from a single source.
They needed a solution to help their staff access internal info on the go.
In recent years, the Galenica Group has undergone significant change and growth
This change has resulted in new demands on communication with employees and thus also on the intranet.
The development and introduction of the new digital communication platform pursued the following goals:
- To provide around 5500 non-desk workers with personal access and therefore better integrate internal communications.
- Make the intranet accessible to all employees on a mobile basis.
- Make news and content available in a simple and personalized way, including dialog and interaction options.
- Strengthen team spirit.
Due to the wide variety of work activities in the Galenica Group, only about 2,500 of the nearly 8,000 employees had a personal technical account and a company device such as a notebook or PC. The other employees could previously only access the intranet via PC terminals using impersonal accounts to obtain information or download documents. Mobile access was not possible at all.
These barriers meant that the intranet was not sufficiently fulfilling its role as a central internal communication channel.