For Zurich Airport, in their transport industry intranet solution, the exchange of information and cooperation are crucial. Every day, the 1,700 employees of Flughafen Zürich AG, together with around 27,000 staff at over 280 airport partners, ensure that every stay at Zurich Airport is a positive experience.
The existing intranet had grown over the years, both structurally and in terms of content, and the ability to find relevant information had suffered as a result.
Communication and interaction with employees can only take place if they are reached. Accordingly, a maximum reach was a key requirement for the new intranet solution, especially for reaching employees who do not work at a desk.
The number of channels has been reduced in comparison to the previous intranet to ease the use for authors and users. In addition, the news editing process has been decentralized: the team of authors has grown significantly and news managers can enter new articles directly into the system.
In the course of the new intranet, the contents were therefore updated and reduced to the essential, and the structuring of the contents was simplified. A clear assignment of site managers and a content review process ensure that the content remains up-to-date in the future. The user is supported by a powerful search function to find people, files and information quickly and easily.
Thanks to its cloud architecture and responsive design, the new intranet is suitable for all devices. In addition to the PC in the office, users can now access the intranet from anywhere via notebook, tablet and mobile phone.