The bigger the business, the bigger the problem with siloing, separation, and information dissemination. If workers don’t feel like they’re working towards a common goal and not kept in the loop they’re less effective and more prone to leave. It’s therefore incumbent on an organisation if they want to have the functionings of the business work smoothly they need to find better ways to surface information, bring updates out of the inbox and put them in front of someone. A great way to do that is through an intranet that’s both secure and engaging.
A key for intranet content best practices is to offer something your employees find useful and that they’ll return to. This allows a business to leverage viewership to ensure major messages are shared across the business.
Here are five different content types a good intranet should have to keep users interested:
(1) Tutorials, Templates and forms.
Build your intranet to ensure there’s a single source of truth for standard company resources and build it into workflows to ensure there are no mishaps with the wrong form being distributed.
Tutorials and forms – items that employees will have to reference and download day-in-day-out.
The same goes with tutorials on systems, software, and workflows. When talent goes walking out the door, you want to make sure workflows and procedures don’t go with them. The best way to do that is by building a formalised tutorial library through your intranet platform. This can avoid the costly issue of someone leaving and no one knowing how to use those systems that employee once managed.
(2) Team-specific Content
Businesses can build specific areas on intranets for teams – not all information is for everyone, giving the opportunity for teams to build dashboards and screen information can cut down on the clutter and help units focus. Team specific intranet content can help track projects and provide visibility within and across workplaces.
(3) Company and employee policies
A similar story to tutorials and templates. Every business needs somewhere to put employee policies on everything as part of responsible corporate management and culture. An intranet is the obvious and smart place to host those policies so that they can be easily accessed.
Communication is key, so any update to employee policies on the intranet can be pushed across communication channels, with directions back to the intranet to ensure workers know when and how policies have changed.
(4) Calendars and significant events
People want to know when things are and where things are whether that be pay cycles, public holidays, major meetings or the Christmas party. A centrally managed calendar, with significant dates and events and information around them is essential to any modern business. Put the info on the intranet, use its tie-in with company systems to allow people to respond to events and parties.
(5) A place to recognize great workers
An intranet is the best place to reward these hard workers and demonstrate their achievements to team members. Workers often go above and beyond for their workplaces and colleagues. A good intranet is built with that in mind, to give workers the opportunity to nominate their coworkers and see others who’ve done good work.
Need a hand choosing the best way to present your intranet content? Request a Demo a LiveTiles demo today!