🚀 LiveTiles named “Visionary” in 2023 Gartner® Magic Quadrant for Intranet Packaged Services

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ClearBox report positions LiveTiles in the Highest Value Zone for 2024

Zack Alami

Global Director of Product Marketing

Table of Contents

ClearBox Consulting has published its Intranets and Employee Experience Platforms report, and it’s exciting to share that LiveTiles is positioned in the Highest Value Zone for 2024.

This chart illustrates the average scores of products in our scenarios compared to their overall average price range.

Renowned for its independent and expert analysis, ClearBox, expertise in enhancing organizational collaboration and communication, annually publishes a detailed report on Intranet and Employee Experience Platforms.

Download the latest ClearBox review

This report offers critical insights into the landscape of these platforms, aiding enterprises in choosing the right intranet solution for their specific needs. It’s an invaluable tool for HR departments, internal communication teams, leaders, and anyone focused on providing superior employee experience.

This year is pivotal for organizations facing the challenge of rising employee expectations, the need for tailored content and experiences, and the ongoing quest to effectively utilize generative AI (Artificial Intelligence) in the workplace.

LiveTiles mission and roadmap for 2024

At LiveTiles, our mission is to continually redefine and elevate internal communications at large organizations, viewing employee experience as the key driver for this significant transformation.

We take pride in being featured among the highest value vendors once again. This reaffirms our commitment to delivering intranet innovation and value to our customers, especially since we’re coming up with a number of groundbreaking releases that will provide significant improvements for our customers across the board.

📣 Here’s a quick look of what’s coming next:

Reach (Employee App): The upcoming revamped Reach app is set to include an AI assistant to streamline content creation, complemented by a redesigned, easy-to-use interface. Learn more about our new employee app here.

Everywhere Widget (AI Assistant): The soon-to-be-released LiveTiles AI Assistant is designed to quickly deliver relevant insights, helping employees access the information they need without context switching. It builds upon our “everywhere panel,” smoothly integrating with SharePoint and Teams.

New Admin features at the Operations Center: The Operations Center is gearing up for an upgrade that will give admins increased control. They will soon have the capability to easily customize branding, manage QuickLinks, and adjust Audiences and Policies.

AI & Notifications Engines: Slated for a February release, our new AI Engine and Notifications Engine will provide administrators with extensive control over these services across the LiveTiles ecosystem. Learn more here.

New Analytics Dashboards: The forthcoming LiveTiles Analytics will feature directly embedded dashboards in SharePoint for immediate insights. Accessibility will be enhanced via the Operations Center, and new filters will be introduced for advanced insight extraction from Reach data.

“LiveTiles is an experienced vendor with a mature product that has grown in features over the years”

ClearBox Consulting on LiveTiles

What ClearBox say about LiveTiles

Each year, ClearBox conducts comprehensive reviews of intranets and employee experience platforms, assessing them in eight different scenarios:

  • User Experience & Visual Appeal
  • Publishing & Communications Management
  • Community & Engagement
  • Integrations & Services
  • Information Finding & Search
  • Administrator Experience
  • Analytics
  • Mobile & Frontline Support

When summarizing, ClearBox report highlights LiveTiles for providing a cohesive and robust user experience across various platforms, with features that support complex organizational structures.

The content editing capabilities are straightforward, and the system allows for flexible audience targeting, including integration with innovative AI tools for content creation.

LiveTiles also offers strong integration potential with third-party applications.

For information finding and search, LiveTiles delivers effective people-finding features and profile management. The administrative experience benefits from the ‘Operation Center,’ which simplifies permission and audience management, and the platform provides a governance dashboard to help with content management.

In analytics, LiveTiles offers detailed reports, providing insights into user engagement and content performance. The mobile support is robust, with the Reach app optimized for mobile users and designed for easy access to essential areas, including a central stream for news and social content.

LiveTiles has been praised for its comprehensive and flexible approach, making it particularly suitable for larger or more complex organizations with diverse digital workplace needs.

LiveTiles and their partners have the experience of working with large global companies and will provide advice, customization and additional integration work when required. Large organizations with a significant population of frontline workers will be interested in the mobile features in the Reach module and the attractive price point

ClearBox Consulting on LiveTiles

Download the latest ClearBox review and find out what they say about LiveTiles

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