Widex

In close collaboration with international audiological researchers and specialists, Widex has been developing high quality hearing aids for more than 50 years. And with hearing aids sold in almost 100 countries worldwide, Widex continues to set the standards for research and development in overcoming hearing loss.

Healthcare

Global

The Challenge

To bring the global organization closer together and support the strategic goals of the organization, there was a need to create a global communication platform for the healthcare enterprise intranet.

The Solution

As a ready-to-run intranet solution that’s easy to customize and use, LiveTiles Intranet was able to support Widex in setting up a corporate website based on Office 365 in a very short time.

The Result

An intranet platform that supports an effective structure and provides a place for mutual processes.

The Challenge:

With ambitious objectives, top management needed a central culture-bearing communication platform that employees at headquarters as well as in sales companies could access. Consequently, top management called for a global intranet solution for Widex. Widex identified the following top requirements for their new global platform:

A central, global communication channel for top management to inform staff.
A digital location for staff to cooperate and share resources and tools.
A platform that Widex employees across the global organization could access even though they share no common network or IT systems.
A solution delivered within a very short time frame.

The Solution:

As a ready-to-run intranet solution that’s easy to customize and use, the LiveTiles Intranet Solution was able to support Widex in setting up a healthcare enterprise intranet based on Office 365 in a very short time. More than 2000 users access the intranet from single-user PCs, while staff at production units reach the corporate portal from shared computers.

The fact that the LiveTiles Intranet solution is delivered as an add on to the cloud based Office 365, eliminated the challenge of sales companies and headquarter not sharing network.

As the LiveTiles Intranet solution is fully customizable, Widex has been able to custom build on top of the solution to match Widex’ precise set up.

Consequently, each aspect of the solution was delivered in accordance with Widex’ vision of a unifying platform that supports global communication and collaboration.

Global Communication for a Healthcare Enterprise Intranet

As the most immediate need for Widex was a communication channel to reach staff, news occupy a central part of the intranet. The news module organizes news and information distribution through a channel based system that enables the distribution of news to selected groups of users. This means that corporate news are distributed to all staff, while country specific news are only made available to relevant groups of employees.

The module offers editors as well as staff an intuitive experience that makes writing, commenting and reading news easy for everyone in the organization.

Globally, w”e sense a positive attitude towards our new corporate intranet. The shared intranet platform brings about the feeling that we are all part of one global organization.

Jørgen Kristensen, Business Applications Manager at Widex

The Results:

While all Widex’ employees share a common intranet platform and enter the intranet from the same home page, sales companies are offered their own local sub sites. These sub sites supply a perfect framework to share information, resources, processes and tools specific to the sales company in question.

In addition, departments, project teams and communities are offered workspaces to facilitate collaboration and project management.

On the intranet home page, Widex’ CEO has his own blog where he keeps staff updated. Creating awareness of Widex’ common goals and direction throughout the entire organization.

The news module’s social features create a vibrant intranet with the option of commenting on and liking news.