How 3 Organizations Transformed SharePoint Intranet 

For over 1 million organizations globally that use Microsoft 365, cloud-based SharePoint intranet is the most logical, cost-effective way to host an intuitive, scalable and robust company intranet. 

However, without any further modification, it won’t deliver all of the benefits that an enterprise-level intranet is truly capable of providing. 

If you manage internal communications at a complex, distributed organization, you already know that you need a powerful intranet search experience to connect users with resources and expertise with minimal time wasted. 

You need to make individual intranet experiences hyper-relevant through deep personalization.

And, you need ways to manage, create and share content that engages employees, connects them to your brand, and maximizes the ROI of your internal communications strategy. 

LiveTiles unlocks not only the full value of your M365 investment – but also the full potential of your existing SharePoint intranet. 

Read on to see how three companies, starting with SharePoint, used LiveTiles to transform their intranet platforms into truly leading – and unique – digital employee experiences.  

SharePoint Intranet Example 1: Using content to crack the internal communications code 

Wessex Water (United Kingdom) 

• Size: 2,500 employees 
• Sector: Utilities (Water) 

What was the challenge? 

Wessex Water Group’s stated aim – and a core value – was to embed “clear communication to and between staff, resulting in a well-informed workforce”. 

It was a task that their unresponsive and unimaginative content management system (CMS) wasn’t helping them to achieve. 

Their main problems were: 

• Making key documents, such as policies and manuals accessible to teams (which was difficult with a weak search functionality) 
• Driving mobile usage – critical for connecting its frontline staff with the office, and mobile-accessible resources 
• Evolving ‘style, relevance and inclusivity’ for an increasingly digital-native workforce 

How did LiveTiles help them? 

Integrating LiveTiles’ solution allowed them to use their existing Microsoft 365 environment to achieve three key things: 

1. Remove the restrictions of their previous CMS-based intranet 
2. Connect teams in the field and at HQ with their central organization (and one another) 
3. Use content to create a compelling ‘story’ around the people who work for Wessex Water, helping immerse employees in their workplace 

With their new intranet, dubbed The Source, they: