Jardine Motors operates 56 dealerships throughout the United Kingdom (UK), and is responsible for such brands as BMW, Mercedes Benz and Audi. Jardine Motors Group (JMG) is owned by Jardine Matheson, a diversified Asian-based business group, with a storied history.
Bringing employees together
Head of Communications and Engagement Amanda Mogan-Wilson was tasked with bringing together the dealerships, office staff and skilled craftspeople (like master mechanics). “It’s a disparate group,” Amanda notes. “There are differences in ways of working and location, as well as multiple career paths, from long-established apprentice programmes to office workers and dealership salespeople.”
There were over 100 systems and platforms in place for operations, with an outmoded – and hardly used – intranet. Internal communications were driven by emails and face-to-face meetings. The objective Amanda set herself was to create a compelling, seamless, and powerful internal communications platform that would offer a single front-end experience across the business and be enticing and engaging for all her colleagues.